The Civil Aviation Directorate, representing the competent body of the Republic of Serbia that, in accordance with EU regulations, ensures effective application of provisions of the Law on Obligations and the Basics of Property Relations in Air Transport (hereafter: the Law), concerning rights of passengers in air transport, informs passengers of their rights guaranteed by the Law in the event of denied boarding, cancellation or long delay of flights.
It is noted that EU regulations as regards passenger rights, have been transposed in its entirety into the legislation of the Republic of Serbia, ensuring that all air passengers exercise the same rights as the air passengers within the European Union.