Civil Aviation Directorate
of the Republic of Serbia - 27.05.2024 17:41:37

Passenger complaint submission using web form at the Directorate website, for more information follow the link  Republic administrative fee is 1040,00 RSD as of 01.07.2023.  Owner/user or the operater of unmanned aircraft shall submit, as parties in the administrative procedure, request for approval of unmanned aircraft directly or through authorized respresentative  Follow the link for new editions of the Airworthiness Department forms 
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Civil Aviation Directorate Notice - facilitated procedure for submitting passenger complaints

Friday, 18.08.2023.
Civil Aviation Directorate Notice - facilitated procedure for submitting passenger complaints

The Civil Aviation Directorate of the Republic of Serbia has introduced a new and practical method of submitting passenger complaints via new web form available at www.cad.gov.rs in section related to passenger rights.

CAD endavours to facilitate the process of submitting complaints for its users and to enable them address the complaint by following a simple procedure.

 

Passenger complaints regarding aircraft operators as well as complaints regarding aerodorome operators, should be submitted via form on the CAD web site section “Passengers“.

 

We herby inform you that reklamacijeputnika@cad.gov.rs is no longer available within automation process of complaint submission.


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