Civil Aviation Directorate
of the Republic of Serbia - 27.05.2024 18:45:22

Passenger complaint submission using web form at the Directorate website, for more information follow the link  Republic administrative fee is 1040,00 RSD as of 01.07.2023.  Owner/user or the operater of unmanned aircraft shall submit, as parties in the administrative procedure, request for approval of unmanned aircraft directly or through authorized respresentative  Follow the link for new editions of the Airworthiness Department forms 
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Passenger rights regarding cancelled flights due to COVID-19

Thursday, 14.05.2020.
Passenger rights regarding cancelled flights due to COVID-19

 At the proposal of the Ministry of Construction, Transport and Infrastructure

The Government of the Republic of Serbia has adopted a regulation 343-3718 / 2020-1 of 08.05.2020 recommending the air carriers, having been issued the operating license under the law governing air transport, due to cancellation of flights in emergency situation caused by COVID-19 to issue vouchers to passengers enabling them to exercise their rights by choosing between:
  •  changing the date of their travel, under the similar conditions of transport, to the final destination as acceptable to the passenger, depending on the availability of free seats;
  •  the possibility to use the amount corresponding to the full price of the ticket at which it was purchased on one of the flights on the air carriers network at a later date, as acceptable to the passenger, depending on the availability of free seats.
The voucher referred to in paragraph 1 of this Article may be used until December 31, 2021.
 

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