Check-in
Upon arrival at the airport, you check in at the counters marked with the name of the destination and/or logo of the airline. For the information on your flight, visit the information desk or check the monitors available at terminals with clearly displayed numbers of check-in counters. In order to check in, you need to present a valid identification document.
Check-in counters at Belgrade Nikola Tesla Airport open:
• 120 minutes prior to the scheduled time of departure;
• 150 minutes prior to the scheduled time of departure for Air Serbia flights;
• 180 minutes prior to the scheduled time of departure for Dubai, Doha, Abu Dhabi, New York and Tel Aviv;
• 240 minutes prior to the scheduled time of departure for Beijing by Hainan Airlines.
• 150 minutes prior to the scheduled time of departure for Air Serbia flights;
• 180 minutes prior to the scheduled time of departure for Dubai, Doha, Abu Dhabi, New York and Tel Aviv;
• 240 minutes prior to the scheduled time of departure for Beijing by Hainan Airlines.
After the check-in procedure, you will receive a boarding pass and you may proceed to the indicated gate.
In order to ensure your safety, each boarding pass is presented to the airpot staff prior to boarding an aircraft. Each passenger boarding an aircraft must have a boarding pass and a personal document for the purpose of identification, irrelevant of his/her age.
Self check-in kiosk
At Terminal 2, there are 5 self check-in kiosks where you can check in for Air Serbia flights by yourself.
Online check-in
Certain airlines charge a fee for check-in at the airport, to their passengers. However, you can check in online, free of charge.
Upon purchasing plane ticket, you will receive a notification whether it is necessary to check in for your flight online, or you can check in free of charge, at the airport counter.
Traditional airlines do not charge check-in service at the airport, nevertheless, passengers are encouraged to complete check-in process online, in order to make waiting lines at the airport shorter and to smoothen passenger flow.
Baggage
Each airline specifies the exact quantity and size of baggage, as well as baggage allowance. In most cases, only one piece of baggage is allowed, maximum weight between 5 and 10 kg. When purchasing the ticket, you should check with the airline baggage allowance and dimensions of allowed cabin baggage.
Restricted and prohibited items
A passenger may carry on board liquids, aerosols and gels (LAGs), as well as cosmetics stored in individual containers with capacity no greater than 100 ml, only when packed in a transparent one-liter re-sealable plastic bag (dimensions 20x20 cm).
No sharp metal items, clubs and bats are allowed to be carried as cabin baggage, whereas weapons, ammunition, and incendiary, chemical and poisonous substances are not allowed to be carried both in cabin and checked baggage.
If in doubt, you should contact operating airline.
Baggage check-in
Baggage allowance varies depending on the airline policy, route and travel class. Most of the airlines allow business class passengers to register two pieces of baggage, weight limit 32 kg each, and they allow economy class passengers to register one piece of baggage maximum weight from 20 to 23 kg, without imposing any additional costs. You can ask for the detailed information regarding weight limit and maximum weight of checked baggage when purchasing plane ticket. Besides low-cost companies where it is the rule, a number of traditional airlines have also decided to adopt common practice of charging a fee for each piece of checked baggage.
Special baggage
Transport of sports equipment, music instruments, pets, fragile and high-value items, as well as oversize and bulky items, is also possible under the special conditions. A special baggage request should be submitted to airline when booking your flight, upon which you will receive all the information regarding options, mode and pricelist for the transport of such items.
Passengers with disabilities and reduced mobility
In case your mobility is reduced or you need special assistance, it is your obligation to inform the airline or the tourist agency when booking your flight.
Upon arrival at the airport, you should address the officer at the check-in counter of operating airline, or the officer at the information counter. The airport staff will escort you from the check-in to boarding point, and you will be provided the necessary assistance in performing all passenger procedures during and following disembarkation.
Electric wheelchairs (wheelchairs with a battery) can be transported with the airline approval, depending on the type of the battery, and in consistency with the rules on transport of dangerous goods in aviation. You will receive the information on this matter from operating airline.
A recognized assistance dog, with the appropriate travel documents, must be leashed and wearing a muzzle.