Civil Aviation Directorate
of the Republic of Serbia - 19.03.2024 03:12:00

Passenger complaint submission using web form at the Directorate website, for more information follow the link  Republic administrative fee is 1040,00 RSD as of 01.07.2023.  Owner/user or the operater of unmanned aircraft shall submit, as parties in the administrative procedure, request for approval of unmanned aircraft directly or through authorized respresentative  Follow the link for new editions of the Airworthiness Department forms   

The Civil Aviation Directorate of the Republic of Serbia is in charge of issuing the Air Operator Certificate necessary for the performance of CAT operations.

The Civil Aviation Directorate carries out regular and ad-hoc inspections, thus verifying operation of air operators to which the Air Operator Certificate (AOC) has been issued.

The following activities are performed in the Operations Department:

  • Administrative and regulatory work, initial inspections, including inspections for the purpose of issuing an Operating License;
  • Periodic inspections, including annual and biennial verification in relation to the Operating Permit and safety oversight activities, and the related legislative and regulatory work;
  • Development of aviation regulations in the field of operations and harmonization of regulations with the international standards;
  • Accepting declarations by operators that conduct non-commercial operations with complex motor aircraft or perform specific operations;
  • Issue a Certificate of Qualification for the performance of specific high-risk activities performed for remuneration;
  • Analysis of changes introduced into the functional systems of operators;
  • Co-ordination with foreign aviation authorities regarding SAFA inspections at aerodromes in the Republic of Serbia, tasks related to aviation safety management, etc.

For more detail on the Operations Department competences please refer to the Fact Sheet section

For more detail on primary and secondary legislation please refer to the Regulations section